Terms & Conditions

Legal Information

Commercial Register: HRB 107375

Registered in: Düsseldorf,Germany 

Privacy & Compliance

  • ✔ Medical Data Protection
  • ✔ Secure Communication Channels
  • ✔ Patient Confidentiality Assured

Refund Policy

At WEGOVITA, we are committed to providing transparency and trust. If services are not provided as promised or if you cancel, we guarantee a refund within 10 working days. Your satisfaction and peace of mind are our top priorities.

Refund Process


To expedite your refund process, please follow these steps:

  • 1. Contact WEGOVITA Customer Service
    Reach out to our customer service team via email or phone to inform them of your refund request. Include your booking information, reason for cancellation, and any relevant documentation.
  • 2. Complete Refund Form
    We may provide you with a refund form to complete. Ensure that all required fields are filled out accurately, and attach any supporting documents, if necessary.
  • 3. Submit Form and Documentation
    Once completed, submit the refund form and any required documentation to the designated email address or fax number provided by WEGOVITA.
  • 4. Follow Up
    After submission, follow up with our customer service team to confirm that your request is being processed. Feel free to inquire about the status of your refund and any additional information required.
  • 4. Receive Refund
    Upon approval of your refund request, WEGOVITA will process the refund within 10 working days. The refund will be issued via the original payment method used during booking.

By following these steps and maintaining clear communication, we ensure a quick and efficient refund process for you.

Copyright Notice for WEGOVITA

All content published on the WEGOVITA website, including but not limited to text, graphics, logos, images, medical information, and service descriptions, is the intellectual property of WEGOVITA and is protected by copyright laws. Unauthorized reproduction, distribution, modification, or use of any material from this website without explicit written permission from WEGOVITA is strictly prohibited.

Permitted Use

Visitors may access and use the information on this website for personal, non-commercial purposes only. Any use beyond this scope, including commercial redistribution or copying of content, requires prior written consent from WEGOVITA.

Third-Party Content

Some materials may include references or links to external sources, medical institutions, hospitals, and research organizations. Such content remains the property of their respective owners, and WEGOVITA claims no ownership over third-party intellectual property. All referenced sources are used in compliance with copyright and fair use policies, ensuring proper citation and adherence to legal standards.

Disclaimer: Our Role as a Service Organizer

WEGOVITA is a medical service facilitation platform that helps patients organize medical consultations, diagnostics, and treatments with qualified German hospitals and doctors.

  • ✔ The information provided on this website is for educational and informational purposes only.
  • ✔ WEGOVITA does not provide medical diagnoses, treatments, or therapies.
  • ✔ Using our platform does not replace consultation with a licensed doctor in your country.
  • ✔ We strongly advise all patients to consult their local physician or a German specialist before making any medical decisions.

Legal Consequences

Any unauthorized use, copying, or misrepresentation of WEGOVITA content may result in legal action in accordance with international copyright laws and German intellectual property regulations.

📩 For Permissions & Inquiries

If you wish to request permission to use WEGOVITA's content or have any copyright-related inquiries, please contact us directly by email: